Frequently Asked Questions

1) How can I search for a car?
2) How can I search to pick-up a car at one location and drop-off at another location?
3) Does the price quoted include all taxes?
4) Are there special taxes for car rentals in countries outside of the US?
5) What are airport taxes?
6) How old do I have to be to rent a car?
7) Do I need a foreign drivers License?
8) Are car accessories available?
9) Can I modify/change an existing reservation?
10) Is there a shuttle service to my rental car?
11) Will I receive the make/model of car I have reserved?

1) How can I search for a car?

Please enter a city name, airport name or a three-letter airport code to search for a car at an airport. Enter a city name to search for a car in a city. When you type the first three letters, there is a window to help you select an airport or a city. Then select car rental date, time and etc.

2) How can I search to pick-up a car at one location and drop-off at another location?

Please go back to the home page select box without "" for drop-off location same as pick-up location. A drop-off location will be displayed. Enter a city name, airport name or a three-letter airport code.

3) Does the price quoted include all taxes?

CarsMaxx.com always shows you the total rate. This includes the total of all known rates, taxes, fees, surcharges and applicable drop off charges that you must pay either by law or by local policy for the length of a particular car rental request. This price does not include optional services such as insurance waivers, special equipment, mileage charges, or gasoline etc. It also does not include extra day or hour charges that can result from a late return of the rental car. This price is provided so you can better estimate the total price you may pay to the rental car company for your car, but is not a guarantee of your total charges.

4) Are there special taxes for car rentals in countries outside of the US?

Yes, there can be some mandatory taxes that are only applied in certain countries. Check with the car company when you are picking up your car.

5) What are airport taxes?

Airport taxes are the fees that the airports charge to car companies for the use of their terminals, railroads, and roads; plus other service charges mandated by the airport.

6) How old do I have to be to rent a car?

Most major car rental companies require renters to be a minimum of 25 years of age. Some car rental companies do allow renters at the minimum age of 18 but there is an increase in the rate of the rental and a deposit is required.

7) Do I need a foreign drivers License?

Not all car companies require you to have a license from the country in which you are driving. Check with your car rental agency prior to pick up to be sure you are prepared.

8) Are car accessories available?

Many rental agencies offer car accessories such as child seats, ski racks, tape/CD players, etc. You can request these at the time of reservation in the "Special Requests or Information" section of the TravelNow.com Secure Car Reservation form when making your car rental reservation. Extra charges may apply for these items and they are based on availability.

9) Can I modify/change an existing reservation?

Yes; however, modifications may cause rate changes. Car rates can change daily, or even hourly, so changes you make to your reservation after confirmation can affect the original rate.

10) Is there a shuttle service to my rental car?

Many rental agencies offer shuttle service to the car pick up location from the airport. You will need to ask about this service prior to your arrival or check at the airport.

11) Will I receive the make/model of car I have reserved?

Receiving the requested make or model of car depends upon availability at the time of your arrival to pick up the vehicle. We cannot guarantee the make or model you will receive.